Two quick ways to find tools and where they are based:
Hosting checker
European Tech Alternatives
Search Engines Not Tracking You
- Qwant (French/German)
- Ecosia (German. Focus on tree planting)
- Startpage (Dutch/US)
- Mojeek (British)
- Duckduckgo (US)
- Metager.de (German)
- Hulbee (swisscows) (Swiss)
Browsers and AdBlockers
- Vivaldi, Norwegian
- Safari US
- Brave, US
- uBlock Origin is an adblocker if you if insist on using Chrome
Generative AI/Chatbots
- Mistral (French)
- Apertus (Swiss)
- Lumo (Swiss)
- OLMo – (American)
- Chat.dk (Danish)
- Firefly.adobe.com (American)
- Aleph Alfa (German)
- KL3m.ai (US) – fairlytrained.org
- tilde.ai (European model for businesses and public sector)
Note Taker & Doodle
Chat Apps
Alternative Maps
- CoMaps – based on Open Street Map – open source
- Here We Go (Nethlerlands)
- Apple Maps (US)
- Umap to embed on your website
Translation
- libretranslate.com – Free and open source tool
- deepl.com (German – but using Amazon Web Service)
Alternative Collaborative tools (incl file sharing)
- Nextcloud.com (German)
- Proton Docs (Swiss)
- Skyflok.com (Danish)
- Trello.com (Australian)
- Dreambroker One (Finnish with servers in Finland)
- WeTransfer (Dutch) for filesharing
Video and webinar platforms
- Nextcloud.com (German)
- Opentalk.eu (German)
- Jitsi Meet (open-source, originally French)
- PeerTube.wtf (European hosted alternative to Youtube – open source, Activity Pub)
- Studio from Dreambroker (Finnish)
- Whereby (Norwegian)
- Wire (US/CH)- ‘protected by European data law’ – for group chats and group calls
- Apples Facetime is also okay
- Twentythree (Danish)
- Sibba.dk (Danish)
Audio & Video Recording
- Audacity – open source (sound)
- OBS Broadcaster – open source (sound and video)
Phones
- Jolla.com (Finnish)
- Volla Phone (German) Read more
- Fairphone (Holland)
Computers & Tablets
- Tuxedo (German)
- Frame.work (US)
- Remarkable (Norwegian)
Alternative Site Search
- Cludo (Danish).
Alternative Webstatistic Tools
- Piwik.pro (Denmark)
- Etracker (Germany)
- Matomo (formerly Piwik)
- Plausible (Estonia)
- Simple Analytics (The Netherlands)
- Wide Angle Analytics (Germany)
- AesirX Analytics (US open source)
Cool feedback tool
- LimeSurvey (Germany)
- EU Survey (European)
Alternative Newsletter Tools
- Sendinblue (Germany) (thanks Johnny Lüchau).
- Cleverreach form Germany is also good
Secure VPN
- ProtonVPN (Switzerland)
- F-Secure (Finland)
- Cyberghost (Rumania) lots of servers
- Mullvad.net (Swedish)
Secure Social Networks
- Mastodon (Germany)
- Diaspora is a good alternative
- meningspunktet.dk (Danish)
- Hudd.no (Norwegia)
- socii.dk (Danish)
- boblberg.dk (Danish)
- EGmember Care (former Groupcare – Danish – for associations)
Secure Cloud Solutions
Here is a Guide to European Cloud Solutions (June 2021).
Captcha
Basic questions to ask yourself on handling customers data
- Why do we collect these customer data?
- Who has access (staff, sales persons, sub-contractors)?
- How are they handled (access, use, deletion)?
- How are they stored?
- How do we protect them?
- Are we living up to our promises of transparency and privacy?
Do’s & Dont’s
- Drop automatic renewal of a service. Most people want to actively chose if they want to renew, and doing it automatically destroys trust among those who did not want to continue. Differentiate yourself from all others and tell why you do not use automatic renewal, but, of course, make it very easy to actively renew
- Drop ‘Sneak into basket’-tactic meaning sneaking stuff into a shopping basket and making it hard to remove it again
- Make it easy to leave you – it really enhances trust.
- Use opt-in instead of opt-out, for instance when people sign up for newsletters. Don’t sign up people automatically.
- Be honest in your offers: ‘Only two rooms left’ should only be used, when there are two rooms left.
- Don’t make your customers compromise the privacy of their friends. LinkedIn insists that you should get your friends to sign up for LinkedIn by asking for all your contacts and then automatically send the offer for all your friends. Very unethical and LinkedIn also had to pay a huge compensation in a class action suit.
- Make it very clear and easy to find who is behind your website, where is your headquarter and how to get in contact with you.
- Avoid designing human-like chatbots – it is manipulative
- Avoid designing psychofantic chatbots – it is manipulative
- Remember most humans don’t want to talk to chatbots but to humans.
How to Distinguish Between Tools’ Trustworthiness
- Where is the company’s legal headquarter? (In the EU, Switzerland, Canada, Norway, Japan, India and South Korea, for example, laws are made to protect humans)
- What does the company live from? Selling product or services you have to pay for with money or data in disguise of ‘free services’?
- How about the privacy policy. Do you understand it or is it so long and complicated that you cannot even understand it yourself?
- Does it sell data to third-parties?
- Is it honest about the data it collects? Compare it with the data they will have to need for their service?
- Does the company have a privacy-seal like the German Europrise or American Trustee? (not widespread yet but will be in the wake of the new EU data regulation i 2018)
- How does the company stand at different ranking services on privacy like Ranking Digital Rights, TOSDR, TermsOfConditions and Electronic Frontier Foundation’s various rankings.
- Can you see who is behind a website, and how to get in contact with them?
- Can the users interact with each other? What do they say about the product or service? Also check out social media.